M³ - Manage, Mitigate and Migrate

The Camargue Risk Management Factor
Simon Colman
Camargue Underwriter

Readers that are familiar with Camargue’s product offering will immediately recognise the M³ principle, after all its what sets the company apart from all other insurers and underwriters in South Africa.

Many insurers talk about helping clients manage risk but these initiatives generally fall flat due to the following:

Cost
The cost of effective risk management is often higher than the underlying premium.

  • Lack of interest from the insured
    Many insurance buyers do not see the value in managing risk once they have purchased the policy. The attitude is generally that they have fulfilled their obligations by simply paying a premium. Any further risk management is seen as minimising the insurer’s risk, rather than enhancing the business.
  • Inefficient roll out
    Effective risk management services are expensive and often the insurers cut corners to keep costs down. Many risk services fall short and amount to nothing more than “window dressing”.

So how is Camargue’s M³ risk initiative successful?

  • Camargue addressed the cost issue with its principals at Centriq and Brit in the formative days of the company’s existence. It was agreed that a substantial portion of the premiums could be utilised to purchase effective risk management tools that would not only minimise the risk of Camargue’s stakeholders, but also enhance each individual insureds’ business.
  • As mentioned, the biggest threat to a successful risk initiative lies in complacency and apathy from the insured. The only way to encourage use of risk management tools is through a clear demonstration that the use of those tools improves the business, and boosts the bottom line.
  • By addressing both insurable and uninsurable events through value added services, the client experiences a dynamic blend of risk transfer and business risk management. Managing uninsurable risks such as “damage to reputation” becomes possible with M³.
  • With over 400 legal and risk professionals at its disposal, Camargue ensures efficient roll out and delivery of its M³ services.

Camargue Insurance Product Summary

       
Acronym Product Area of Impact Covered Perils
       
EPL Employment Practices Liability Labour and HR Unfair labour practices
D&O Directors and Officers Liability Corporate Governance Negligence of directors and officers
CGL Camargue General Liability Civil Liabilities Product liability, General liability etc.
CCC Camargue Commercial Crime Employee Fraud and Theft FG, Fraudulent transfer instructions, Hacking
PFT Pension Fund Trustees Pension Fund and Medical Negligence and dishonesty of trustees
BPI Broker Professional Indemnity Short term intermediaries Negligence, Fidelity, EPL, D&O

Camargue Value Added Risk Services

       
Service Service Provider Product Benefit to Client
       
Private Arbitration Tokiso Dispute Settlement EPL Quick resolution of executive labour disputes
    D&O Keep sensitive disputes with board out of media
    CGL Protect reputation by handling disputes privately
    PFT Fast, private resolution and protection of fund
    BPI Fast, equitable resolution of negligence disputes
       
Telephonic Services Legal Ex CGL Advice on most commercial legal matters
  Adv Louis Nel CGL Consumer Protection Act compliance
  GEO, Labourwise, Neasa EPLI 24 hour labour advice
  Premium Services BPI FAIS Compliance
       
Memberships Institute of Directors D&O Sponsored membership for 5 board members
  GEO, Labourwise, NEASA EPLI, BPI Representation at CCMA and Bargaining Councils
  Legal Ex CGL R10,000 legal expenses cover (offset deductible)
       
Emergency Global Choices and EuropAssist CGL Emergency medical evacuation for visitors
      Roadside assistance
      Search and Rescue
      Repatriation
      Medical expenses
       
Training Institute of Directors D&O Director Improvement and Compliance
costs are subsidised GEO, Labourwise EPLI Chairing of disciplinary hearings and other IR
  Adv Louis Nel CGL General legal compliance and brand protection
  Premium Services BPI FAIS Compliance
       
On site risk survey Pentagon Risk Management All lines General risk surveys, Health and Safety
  Senlac Risk All lines General risk surveys, Health and Safety
  Hilmar Venter CGL Agricultural product liability quality control